Privacy Policy

Your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

Last Updated: November 25, 2025

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Introduction

Fexa Digital ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other state privacy laws. Please read this policy carefully to understand our practices regarding your personal data.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

  • Name, email address, phone number
  • Company name and job title
  • Billing and payment information
  • Project requirements and communication history

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or campaign

We collect this information directly from you when you fill out forms on our website, communicate with us, or use our services. We also automatically collect technical information through cookies and similar technologies when you use our website.

How We Use Your Information

We use the information we collect for various business purposes, including:

1

Service Provision

To provide, maintain, and improve our web design and development services.

2

Communication

To respond to your inquiries, provide customer support, and send service-related communications.

3

Marketing

To send promotional communications about our services, with your consent where required by law.

4

Analytics

To analyze website usage and improve our website's content, functionality, and user experience.

We only process your personal data when we have a legal basis to do so, such as with your consent, to fulfill a contract, or to comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our website effectively.

Data Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We may share your data with third-party vendors who provide services on our behalf, such as payment processing, email delivery, hosting, and analytics. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Security Measures

  • Encryption of data in transit and at rest
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Secure network infrastructure and firewalls

Important Notice

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of inaccurate information.

Right to Erasure

You have the right to request deletion of your personal data.

Right to Restrict Processing

You have the right to request limitation of how we use your data.

Right to Data Portability

You have the right to receive your data in a structured format.

Right to Object

You have the right to object to certain processing activities.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days as required by applicable laws.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses approved by the European Commission or other appropriate legal mechanisms.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

The specific retention periods depend on the nature of the data and the purpose for its collection. For example, we will retain project-related data for the duration of our business relationship and for a reasonable period thereafter to comply with legal and tax requirements.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes that affect your rights, we will provide a more prominent notice, such as email notification for registered users.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For data protection-specific inquiries, please contact our Data Protection Officer at the email address above with "Data Protection Officer" in the subject line.